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  • PLEASE NOTE: ONLY ONE ACCOUNT PER FAMILY
  • THIS WEBSITE IS FOR THE CONVENIENCE OF THE USER. THE FOLLOWING CONDITIONS APPLY:

Terms and Conditions

GENERAL

STATIONERY IS NOT REFUNDABLE.
IN THE CASE OF QUERIES OR PROBLEMS PARENTS SHOULD CONTACT THE BOOKSHOP DIRECTLY.
THE AVAILABILITY OF BOOKS DEPENDS ON SUPPLIERS. SHORTFALLS WILL BE PLACED ON BACK ORDER.
ORDERS CAN ONLY BE PLACED ELECTRONICALLY. PACKS CAN ONLY BE RECEIVED ONCE FULL PAYMENT HAS BEEN MADE. PLEASE SUPPLY PROOF OF PAYMENT IF NEEDED TO VERIFY.
PRICE LISTS ARE VALID UNTIL END OF JANUARY 2020. FLUCTUATION IN THE EXCHANGE RATE CAN LEAD TO PRICE VARIANCES.
PLEASE ENSURE THAT INFORMATION AND REFERENCE NUMBERS ARE ENTERED CORRECTLY. THE BOOKSHOP MUST BE NOTIFIED IMMEDIATELY WHEN THE WRONG REFERENCE WAS USED WITH PAYMENT OF YOUR ORDER.
LATE ORDERS MAY BE INFLUENCED BY THE AVAILABILITY OF STOCK.
THE DEADLINE FOR ORDERS: 19 NOVEMBER 2019 AT 18H00. THE WEBSITE OPENS AGAIN ON 3 DECEMBER 2019 AT 08H00. NO CHANGES CAN BE MADE HEREAFTER.
MY TOWER LABEL PACKAGE ORDERS CLOSES ON 13 DECEMBER 2019.
AS THE PARENT IT STAYS YOUR RESPONSIBILITY TO INFORM US VIA EMAIL OF ANY ORDER CANCELLATIONS BEFORE 19 NOVEMBER 2019.

PAYMENTS

A 25 % DEPOSIT MUST BE PAID WHEN PLACING THE ORDER, TO SECURE YOUR ORDER.
DEPOSITS IS NOT REFUNDABLE.
PAYMENTS TO BE MADE DIRECTLY INTO THE INDICATED BANK ACCOUNT ON THE WEBSITE. NB! PLEASE USE THE CORRECT REFERENCE NUMBER.
NO CASH PAYMENTS WILL BE ACCEPTED AT BOOKSHOP. ONLY CARD PAYMENTS BANK TRANSFERS, INSTANT EFT OR PAYMENTS MADE DIRECTLY INTO BANK ACCOUNT AS INDICATED. PLEASE PREVENT CASH DEPOSITS DUE TO BANK CHARGES. ALLOCATION OF PAYMENTS CAN TAKE UP TO 72 HOURS TO REFLECT ON YOUR ACCOUNT.
FULL AMOUNT IS DUE 48 HOURS PRIOR TO DISTRIBUTION DATE. PLEASE INFORM US VIA EMAIL OF ANY ORDER CANCELLATIONS BEFORE THE MENTIONED DATE.
REFUNDS ARE ONLY DONE AT MONTH END.

RECEIVING OF PACKAGES

PACKAGES WILL BE DISTRIBUTED AT MIDSTREAM PRIMARY SCHOOL : 26 NOVEMBER 2018 FROM 07H00 TO 19H00. NO PAYMENTS WILL BE ACCEPTED ON THE DAY OF DISTRIBUTION.
WITH COLLECTION PACKS MUST BE THOROUGHLY CHECKED. SHORTFALLS WILL NOT BE REPLACED AFTER THE RECEIPT HAS BEEN SIGNED FOR. ANY PROBLEMS OR SHORTAGES MUST BE CORRECTED ON COLLECTION DAY.
ORDERS MADE FROM 3 DECEMBER 2019: PARENTS WILL BE NOTIFIED VIA SMS OF COLLECTION DATE.

OUTSTANDING ACCOUNT

AS THE PARENT IT STAYS YOUR RESPONSIBILITY TO SETTLE THE OUTSTANDING ACCOUNT IN FULL.